Documentation recommended by Salesforce
- Salesforce admin study guide should be your first resource.
The following list of books will help anyone to build more expertise on Salesforce Administration. It is useful for anyone who would like to build their expertise on Salesforce and how to use it effectively with in their Business.
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- Salesforce.com Secrets of Success: Best Practices for Growth and Profitability by David Taber offers expert guidance on each prospective of Salesforce.com deployment,including sales, marketing, customer service, finance, legal, and IT. This book is valuable resource for anyone who works with salesforce.com.
- Behind the Cloud: The Untold Story of How Salesforce.com Went from Idea to Billion-Dollar Company-and Revolutionized an Industry by Marc Benioff, Carlye Adler will help business leaders and entrepreneurs stand out,grow faster in any economic climate and innovate better. Marc Benioff wrote many useful information for anyone looking to start their own company.
- Practical Salesforce.com Development Without Code: Customizing Salesforce on the Force.com Platform 1st Edition by Philip Weinmeister, This book will help to solve business problems within Salesforce.com without using code. That includes analysts, administrators, and consultants.
Salesforce.com For Dummies by Tom Wong, Liz Kao and Matt Kaufman is very popular book for salesforce administrator. This provides expert guidence to personalize system, manage accounts, develop contacts, manage activities, track products, calculate forecasts, drive demand, utilize service and many more.
Salesforce CRM - The Definitive Admin Handbook - Fourth Edition This book is helpful for those administrators who want to develop and strengthen their Salesforce CRM skilss in the areas of configuration and system management. Whether you are a new administrator or a more experienced professional, this book will enhance your knowledge and understanding of the features of Salesforce CRM.